Hair is more than a service, it’s a form of self-expression, confidence, and identity. With two locations in Richmond, VA (South and West), we’ve built a salon community rooted in inclusivity, artistry, and genuine care. Whether you’re stepping into the salon for the first time or you’ve been with us for years, our goal is always the same: to help you feel seen, heard, and celebrated.
Our team of experienced, continually educated stylists specializes in dimensional color, precision cuts, curly hair services, hair extensions, waxing, makeup, and more. Every service starts with a thoughtful consultation and ends with a look that feels as good as it looks.
To create a safe, inclusive space where all people and all textures are welcomed, celebrated, and styled with intention. We’re here to break beauty norms, elevate your confidence, and give you the tools to express who you are — unapologetically.
We specialize in services for every texture, identity, and expression. Our team is trained to work with straight, wavy, curly, and coily hair in an affirming environment.
We invest in continuous education so our team can bring you the best in technique, product knowledge, and trends.
You’ll feel the difference from the moment you walk in. We share knowledge, support one another, and believe collaboration is the key to creativity.
No two guests are the same, and neither are our services. From color to curl care to special occasion styling, everything is tailored just for you.
We don’t just say we’re inclusive, we live it. From our service menu to our team culture, PRISM is a space where every identity and every texture is respected, welcomed, and prioritized.
Earn 1 reward point for every $1 spent on services, 2 rewards points for every $1 spent on products. Earn 100 rewards points for pre-booked appointments and 3000 rewards points for referrals. 100 points is redeemable for $1 in products at Alter EGO.
The greatest compliment you can give your stylist. Just have your referral drop your name, and we’ll drop $30 into your Rewards account.
Earn points on all your services, redeemable for anything in the salon.
Shop LOCAL and get rewarded. Double rewards points for purchases in the salon. Curbside pickup available!
We offer our matchmaking survey so that you can find the perfect Prism stylist for your hair, personal style, preferences, and your amazing and unique personality!
Take a few moments to discover your perfect match!
At PRISM, we require a card on file to reserve all appointments, and also to ensure our cancellation policy. Our policy is: we require 48 hours notice of cancellations or reschedules, or else there will be a 50% charge of services to the card on file.
If there is a same day cancellation or no show, 90% of the services will be charged to the card on file. This is to make sure our stylists get paid for their time, as it is very difficult to fill cancellations on such short notice. We, of course, will make exceptions on a case by case basis. Our policy is to protect our stylists and their income.
We want nothing more than for you to love your hair! If you are having challenges with your cut or color, let us know within 7 days of the service and we will be happy to make any adjustments needed. Refunds are not given for services provided to ensure our stylists are paid for their time, but we strive to give you the best hair and want you to be happy!
Clean, dry, and smooth hair is preferred and best for any color service.
When the hair is dirty, the color or lightener is having to work through layers of sweat, product buildup and oil before it can even get to the hair strand to start working and do what it’s meant to do.
When the hair is clean, the color or lightener can get straight to work and you get a much better result! Greys will be completely covered, hair will have a cleaner lift, all around win, win!
Bonus points if you use a clarifying shampoo before your service!
The medications listed below typically affect your hair when being colored or lightened:
Please let your stylist know if you are taking any of these, it will help us to figure out what is the best route for your hair! Most of the time if you are taking any of these medications, vivid hair color will not last due to it being a stain and not oxidative color. Again, be open and honest with us! These are things we need to know.
We request that no visitors come with you to your appointment unless they have an appointment as well. There are typically 6-8 stylists working at once and space is limited, so it’s best that you and you only come. We also want to limit the number of bodies in our salon to keep everyone safe!
PRISM West has a big parking lot with plenty of available parking.
PRISM South has free parking behind the salon and in the Chipotle parking lot, as well as 2-hour street parking. We also have access to a private lot from Thalhimer Properties — just come grab a parking pass from at the beginning of your visit. Plenty of options, stress free!
Our philosophy is this: shampoo and conditioner based on your needs, leave-in treatment, deep conditioning mask, heat protectant, and any other styling products needed to assist you at home.
Consult your stylist for the best regimen for you and your hair! We have a wide variety of products at the salon that you can take home, and we’d be happy to make recommendations based on your needs.
Your hair is FRESH. Now what? Here is what you can do to take care of your hair at home:
So, the water we bathe in has chemicals, metallics, and minerals in it from the treatment plants where it begins to the pipes it runs through to reach us at home.
Those 3 things create buildup which can dull out color tremendously, cause brittle hair and scalp irritation, make hair look brassy or greenish, and general color fading. We don’t want any of those, no way! A shower head filter can remove impurities from our water which in turn keeps our color looking better, longer, and it’s better for our scalp and skin! We filter the water we drink…why wouldn’t we do the same for hair and bodies?
Option one: T3 micro showerhead with filtert3 micro showerhead with filter
($150 – showerhead with filter! Replace filter every 6 months for $25)
Option two: Aquabliss shower water filter
($35 – replace every 6 months)
Dyson is SUPERIOR. Hot Tools, Babyliss, or GHD are also great too! Conair or Revlon are not recommended, they are cheaply made and the heat elements in these get way too hot and can cause serious damage to your hair.
Below are a few favorites for hot tools however if you have any questions, ask one of our stylists!
Dyson Hair Tools – we recommend them all, worth the investment!
Hot Tools Blow Dry Brush – lesser of an investment, still worth it!
Shorter hair can just use a sweatband, while longer hair that needs a ponytail or braid should use the invisibobble hair ties, never the old school black hair ties — they pull the hair and cause a lot of breakage; hence why when you use them hair comes off on them when you take them out.
Get a silk or satin pillowcase, this will change everything. The fibers in most pillowcases attach to hair strands so at night when we toss and turn our hair stays put causing matting, frizz, etc. Hair doesn’t attach the same way to silk or satin, so it just glides along your pillow at night. You can also do a silk wrap too!
Also, never wear your hair up at night, or go to bed with wet hair. Either down, in a wrap, or low loose braid. Wonder why the nape of your neck has hair that’s shorter than everything else? Sleeping with it up will do this.
Avoid getting your hair wet at all costs if you really want to protect your color. Salt, chlorine, and everything else in the water will strip your color and dry your hair out. Throw some conditioner, hair SPF, or hair oil in your hair, pull it back, and wear a hat if you’re going to the beach or the pool! This will protect it from the water and the sun.
We’re more than a salon, we’re a community of artists, collaborators, and humans who believe in creating beautiful hair and meaningful connections.
We foster a culture of growth, support, and creativity, where every team member is encouraged to express their individuality and thrive. Whether you’re just starting your career or bringing years of experience behind the chair, we offer ongoing education, flexible schedules, built-in marketing support, and a space where you can truly shine.
If you’re looking for a salon home that celebrates you as much as your craft, we’d love to connect.
Get notified about new head spa services before they are available to the public!
Not sure who to book with or feeling nervous about trying someone new? Take our quick stylist matchmaking survey! In just a few minutes, you’ll be paired with a PRISM HAIR artist who matches your hair goals, style vibe, and unique personality.
Not sure who to book with or feeling nervous about trying someone new? Take our quick stylist matchmaking survey! In just a few minutes, you’ll be paired with a PRISM HAIR artist who matches your hair goals, style vibe, and unique personality. Select your location below to get started!
